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Privacy Policy

Introduction
Protecting your personal data is a priority for Neotech SARL. This privacy policy aims to inform you about how we collect, use, and protect your personal data when you use our website www.neotech.lu.
 

1. Data Controller
The data controller is Neotech SARL, located at 22 rue de l'Industrie, L-8399 Windhof, Luxembourg. You can contact us at the email address: info@neotech.lu.
 

2. Data Collected
When you browse our website or use our services, we may collect the following data:

  • Name and surname

  • Email address

  • Phone number

  • IP address and connection data

  • Information related to your navigation on our website (pages viewed, clicks, etc.)
     

3. Purpose of Data Processing
The data collected on our website is used for the following purposes:

  • Responding to your inquiries through our contact form

  • Improving user experience and optimizing navigation

  • Ensuring the security and proper functioning of the website
     

4. Data Sharing
We are committed to not sharing your personal data with third parties, except in cases of legal obligation or when necessary to provide our services (e.g., website hosting).
 

5. Data Retention Period
Your personal data is retained for a period of 3 years after your last contact with us unless a longer retention period is required by law.
 

6. Your Rights
In accordance with the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  • Right of access: Obtain a copy of your data.

  • Right of rectification: Correct inaccurate data.

  • Right to erasure: Request the deletion of your data.

  • Right to object and restrict processing: Restrict or refuse certain processing activities.

  • Right to data portability: Receive your data in a structured format.

To exercise these rights, you can contact us at: info@neotech.lu.
 

7. Data Security
Neotech implements all necessary technical and organizational measures to protect your personal data from loss, alteration, or unauthorized access.
 

8. Changes to the Privacy Policy
This privacy policy may be updated at any time to reflect changes in our practices or to comply with legal obligations. We encourage you to regularly check this page.

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For any questions regarding our privacy policy, feel free to contact us at info@neotech.lu.

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